Returns & Exchanges
At 404, we want you to love what you wear, but if your fit isn't found, we offer a seamless 30-day return policy for all unworn items in their original condition. Please ensure tags remain attached and the garment is free from any signs of wear to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are intact and including the printed return authorization slip inside the box.
Ship It Back
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing